Our Contact Details
Codeplay Software Ltd
Address:Level C, Argyle House, 3 Lady Lawson Street, Edinburgh, EH3 9DR
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers including name and email address.
How we get the personal information and why we have it
All the personal information we process is provided to us directly by you for one of the following reasons:
- Contact support requests using our support form.
We use the information that you have given us in order to accurately understand your query and provide a response.
We may share this information with our consortium members and partners.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org.
How we store your personal information
Your information is securely stored.
We keep your email address, name and query for period of 12 months. We will then dispose your information by deleting any reference to that data.
Where your information is stored
Your information will be stored on the following platforms:
- Microsoft Office 365
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk